Out of the box thinking starts with a box

And the future is now, it is everywhere

We are a team of visioners, dreamers and practitioners

Get in touch. We are flexible and fast. Really.

We code a better future for banking services

WHAT WE DO

Top to toe solutions for banking products of the next generation where boundaries between in-office and on-the-go banking are smeared

Comprehensive set of products to answer fully or partly any problem which may occur aligning your company's Oracle software.

Optimized for Oracle FLEXCUBE Universal Banking

Synergy BOX Suite comprises solutions that build on top of any core banking system, such as Oracle¬†FLEXCUBE¬†Universal Banking. Our solutions provide you with more flexibility to add, extend, and customize features at a low cost. Thus, we enhance financial institutions’ value proposition to their customers and facilitate in improving employee productivity. You can install any of our solutions as a standalone product, or use them as an integrated kit to maximize your value.

Key Benefits:

With Synergy BOX we offer:

  • Easy-to-implement solutions that tend the needs of a modern digital bank
  • State-of-art technology
  • User-centric design
  • Lightweight extensibility platform
  • Enhanced security
  • Out-of-the-box integration to Oracle Flexcube Universal Banking

Synergy BOX platform is an easy choice platform in case you care to ensure a high return on investment and customer satisfaction.

Synergy Box Extention Platform

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M-Banking

Synergy Box M-Banking

Mobile enablement is a must-have for any modern digital financial institution. With Synergy BOX M-Banking you meet the growing mobile demands of your customers, while ensuring a high level of protection for their data.

Key Benefits:

  • Native user experience on Android and iOS devices
  • Unified access to user data and single sign-on capabilities for mobile and internet banking channels
  • Three-layer approach to ensuring security
  • Full set of active banking capabilities
  • Seamless integration to Oracle FLEXCUBE Universal Banking
Card Security

Card Security

Mobile enablement is a must-have for any modern digital financial institution. With Synergy BOX M-Banking you meet the growing mobile demands of your customers, while ensuring a high level of protection for their data.

Key Benefits:

  • Native user experience on Android and iOS devices
  • Unified access to user data and single sign-on capabilities for mobile and internet banking channels
  • Three-layer approach to ensuring security
  • Full set of active banking capabilities
  • Seamless integration to Oracle FLEXCUBE Universal Banking

 

Anti-Money Laundering

Anti-Money Laundering

Comprehensive AML system designed and implemented to correspond to the strictest requirements for online and offline customer verification.

The AML system is flexible to adapt to the specific legal requirements of the host country of the customer

Reports

Reports

National, European and international regulatory standards present constant challenge for the financial industry. Bespoke solutions to each regulatory requirement have led banks to create a proliferation of systems, processes and workarounds which are expensive, labour-intensive, and suffer from information discrepancies.

Synergy’s Reporting system combines central bank reporting along with management and operational reporting.

Software Token

Software Token

What-You-See-Is-What-You-Sign approach for turning a smartphone with a camera to a portable signing platform, which allows for verification of the core transaction parameters by the user before signing the transaction and generating OTP string for verification by the server side of the platform.
This innovative approach for payment authorization brings mutual benefits for financial institution and for customer in the same time.

Key Benefits:

  • Mobile phone-based token enables organizations to significantly save on hardware and deployment costs
  • Users do not have to carry an additional hardware token around with them
  • Combines the security of proven two-factor strong authentication with the convenience, simplicity, and ease of use of OTPs generated a mobile phone
  • Available for iOS and Android OS

Front Office

Front Office

Great customer experience is one of the main drivers behind a client’s decision to join or stay with a specific bank. Therefore, speed and quality of service at your branch office are of crucial importance for customer attraction and retention.

Synergy BOX FrontOffice integrates all of our collective knowledge and best practices from working and collaborating with a number of financial institutions to provide solutions to major productivity impediments that bank front office employees face every day. The FrontOffice is intuitive and functional, easy to learn and to extend. With its handy menus and smart filtering capabilities, the solution reduces the time required to service a customer by a factor and minimizes the risk of errors.

Key Benefits:

  • Intuitive and easy-to-use interface
  • Fast and easy customization and extensibility
  • Access to all backend systems from a single frontend
  • Seamless integration to Oracle FLEXCUBE Universal Banking
I-Banking

I-Banking

Omni-channel experience is ongoing. E&Y Global Banking Outlook 2017 states 60% of consumers globally value a bank with a physical presence and 66% value a bank with a digital presence. Be available for your clients with Synergy BOX I-Banking Рa clear design for cross-channel customer interaction Рsecure, flexible, and highly-reliable solution that offers online all the features of a physical branch office at any time and from anywhere.

Key Benefits:

  • State of art technologies
  • Intuitive user interface
  • Full set of active banking capabilities
  • Software token authorizations
  • Modular approach
  • Three-layer security
  • Unified access to user data and single sign-on capabilities for mobile and internet banking channels
  • Seamless integration to Oracle FLEXCUBE Universal Banking

Synergy Box Implementation Services

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Implementation & Customisation

Implementation & Customisation

We offer a complete solution:

  • Infrastructure planning and sizing estimates and specification;
  • Requirement and Interfaces study and development; Gap Analysis;
  • Complete software installation and system implementation;
  • Determination and detailed Advisory on the Banking and Accounting aspects of the migration to the new system;
  • Project Management.
Stress Testing

Stress Testing

In Synergy we apply testing strategies taking in consideration financial software’s complexity, high volume, speed, security requirements and accuracy.

Test cycle includes:

  • User interface, input, output and DB storage in test environment and in production;
  • Operation under heavy load and high stress conditions;
  • Response time;
  • Reporting;
  • Logging;
  • Verifications.
Staff Training

Staff Training

Staff training is carried out on site or at Synergy’s premises:

  • Our consultants train appointed from the bank instructors providing first level support to the front-line users. The training itself is a hands-on practice in test environment where the implemented system is installed. It covers all modules installed. The focus is on the changes from what-is-now to what-will-be.
  • Detailed manuals help the users to obtain information for optimum use of the solution.
Operation & User Guide

Operation & User Guide

Synergy GFS provides full-scale implementation services for Oracle FLEXCUBE Universal Banking. Our team has a proven record of successful implementation projects. Over time, we have acquired extensive implementation experience and a deep understanding of market dynamics and banking processes.

Support and Troubleshooting

Support and Troubleshooting

Shifting the burden of IT to a software service provider is becoming a key driver of growth and expansion in financial industry. In response to the new customer-oriented business models, support service strategies decrease operating cost while offering improved agility and increased availability.

The Support Centre of Synergy is 24/7 available with primary point of contact and a call back point of contact to manage and co-ordinate any incident related to the implemented systems.

Flex Cube Implementation Services

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Preimplementation

Preimplementation

A successful implementation project requires good organization and in-depth understanding of the gaps between user requirements and existing functionality. At Synergy GFS, we have the experts who can set you up for success. You can leverage our insights into how you can mitigate the inherent risks related to a system implementation projects in the following areas:

  • Project plan

We offer support in identifying and prioritizing all required activities, existing dependencies, and needed resources, as well as in defining goals and milestones:

  • Preparation of system environment

We provide consulting on the hardware and system software required for the implementation as follows:

  • Sizing – by evaluating the current volume of the operations and building a justifiable estimate for the future growth, we calculate the required hardware resources;
  • Acquisition – we can negotiate with vendors on your behalf and plan for delivery schedules that optimize your support agreements;
  • Installation and configuration of system and application software – our technical experts can install and tune the hardware and software required to start the implementation;
  • Gap analysis – our team of business analysts are experts in identifying the gaps between existing business processes and system capabilities; by preparing a detailed and well-documented gap analysis, we ensure a smooth and risk-free implementation process.
Implementation

Implementation

Synergy GFS provides full-scale implementation services for Oracle FLEXCUBE Universal Banking. Our team has a proven record of successful implementation projects. Over time, we have acquired extensive implementation experience and a deep understanding of market dynamics and banking processes.

At Synergy GFS we offer implementation services in the following areas:

  • Installation of the Oracle FLEXCUBE Universal Banking solution;
  • Parameterization of the individual modules in line with your requirements;
  • Migration from legacy systems to Oracle FLEXCUBE Universal Banking;
  • Integration of third-party systems with Oracle FLEXCUBE Universal Banking;
  • Implementation of additional capabilities, such as an information system, a transaction system, and Central Bank regulatory reporting.
Postimplementation

Postimplementation

  • Testing
  • Establishment of reporting modules and content management system in line with customer‚Äôs requirements
  • Integration with Anti-money-laundering and other regulatory required systems
  • Training and Documentation ‚Äď functional and technical
  • 24/7 off-shore and onsite support of the implemented products
  • Upgrades
Support

Support

Synergy GFS offers exclusive on-site and remote support for Oracle FLEXCUBE Universal Banking installations, covering the full range of versions available on the market (from v5 up to the most recent version).

Our service-level agreement features a commitment to resolving end-of-day processing issues in less than 4 hours. The support services we provide are designed for a zero-level impact on core banking services. We can provide temporary workarounds for incidents that require system code changes, thus ensuring uninterrupted service operation.

Synergy Box Suite extends the opportunities of Digital Banking

Be flexible

Be flexible

Adapt solutions to your business processes easily

Reduce cost

Reduce cost

Minimize cost of development and operation

Offer more

Offer more

Add value to your current and future services